+1 907-488-7707 [email protected]
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Contact Us

Product questions, order help or a request for something we do not stock yet

Visit / Write To

1229 Deja Vu Ln, North Pole, AK 99705, USA

Call Us

+1 907-488-7707
Weekdays, 9am – 6pm local time

Email Us

[email protected]
Replies usually within one working day

Send a Message

Tell Us What You Need

Include the product name and, where relevant, the order number. If you are asking about stock we do not carry, tell us the size, quantity and budget you have in mind and we will look at it for the next shelf refresh.

Solve: – A quick human check

What Happens Next

  1. Your message reaches our customer desk directly — there is no ticket queue to sit in.
  2. We reply from a real inbox, usually within one working day, with a straight answer or a question back.
  3. If you are reporting a problem with a delivery, we open the return or replacement process and stay with it until it is closed.

Common Questions

How long do I have to return something?

Fourteen days from the day your order arrives, provided the item is in its original packaging. Digital gift cards and memberships are the exception — see the returns policy.

Do your listed prices include tax?

Yes. The figure on every listing is the full price, and nothing further is added at checkout.

Can I ask for a product you do not stock?

Please do. Requests are reviewed when we refresh each department, and we will tell you honestly if it is something we cannot source.